Privacy Policy

Effective Date: 7th of July 2026

Therapy & Healing is committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Information We Collect
When you book an appointment or contact us, we may collect:
● Name
● Email address
● Telephone number
● Appointment details
● Payment information (processed securely through Stripe)
We do not store your payment card details.

How We Use Your Information
Your information is used to:
● Arrange and manage appointments
● Communicate with you regarding your sessions
● Provide therapy and healing services
● Process payments
● Meet our legal and professional obligations
● Improve the operation of our website

Third-Party Service Providers
We use trusted third-party providers to help operate our business, including:
● Acuity Scheduling for appointment bookings.
● Stripe for secure payment processing.
● Our website hosting provider and email provider where necessary.
These providers process personal information only for the purposes of delivering their services and are required to protect your data.

Legal Basis for Processing
We process your personal information because:
● It is necessary to fulfil our agreement with you when you book a session.
● It is necessary for our legitimate interests in operating our business.
● We are required to comply with legal obligations.
● Where required, we will obtain your consent.

Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Data Retention
We retain personal information only for as long as necessary to provide our services and to comply with legal, insurance and professional obligations.

Your Rights
Under GDPR you have the right to:
● Request access to your personal information.
● Request correction of inaccurate information.
● Request deletion where legally appropriate.
● Restrict or object to processing in certain circumstances.
● Request a copy of your personal data.
● Withdraw consent where processing relies on consent.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact: Email: katieanneotoole@gmail.com

If you believe your data has been handled improperly, you may also contact the Data Protection Commission in Ireland.